Thai Union has in place a stringent Business Ethics and Labor Code of Conduct that aims to promote greater levels of accountability and transparency throughout our supply chains, as well as lift the entire group to
The Business Ethics and Labor Code of Conduct is universally applied to our employees, subsidiaries and suppliers for all our products – including those from fishery; aquaculture; and general procurement sources, i.e. livestock, packaging, food ingredients and additives, and logistics providers. It is available in 19 languages.
Through a three-step ‘social compliance program,’ Thai Union works with suppliers to:
- Sign the Business Ethics and Labor Code of Conduct;
- Through a capacity building program, train suppliers who wish to comply with the Code of Conduct but are currently unable to meet its commitments; and
- Conduct supplier audits to ensure adherence to the Code of Conduct, course-correcting or terminating relationships, if necessary.
In 2017, we introduced our Fishing Vessel Improvement Program and Vessel Code of Conduct (
Thai Union’s existing and new suppliers are required to sign the Vessel Code of Conduct in order to conduct business with the company, ensuring the
Learn more about our Business Ethics and Labor Code of Conduct below.
View Thai Union’s Code of Conduct Training Videos
- Introduction
- Episode1. - Business Ethics
- Episode2. - Labor Code No.1-5
- Episode3. - Labor Code No.4,6,7, and 11.
- Episode4. - Labor Code No.6,8, and 10.
- Special Episode - Non-Discrimination & Anti-Harassment
- Special Episode – No Gift Policy
BUSINESS ETHICS AND LABOR CODE OF CONDUCT
BUSINESS ETHICS AND LABOR CODE OF CONDUCT
Suppliers’ Business Ethics and Labor Code of Conduct
Suppliers’ Business Ethics and Labor Code of Conduct
Vessel Code of Conduct
Vessel Code of Conduct
To accompany the VCoC, a Guidance Document (v2.0) has been created to provide information to those involved in the VCoC such as consultants, auditors, vessel companies, vessel owners, crew and suppliers. The Guidance Document provides explanations and clarifications on the VCoC clauses and aims to drive continuous improvement in relation to the expectations set forth in the VCoC for better fisher work and welfare.
Complaint Channels for Reporting Labor Violations
We provide several channels for our workers and the public to report actual or suspected breaches of the Business Ethics and Labor Code of Conduct. We strongly support a culture of speaking up for our own workers, suppliers and their workers without any fear of retaliation against those who report actual or suspected breaches. Thai Union will investigate reported non-conformity made in good faith. The whistle-blowers or filers of
The channels for reporting on breaches are as follows:
Global Channels
Any actual or suspected breaches found in any parts of our global operations under Thai Union Group may be reported via a web and phone-based intake system, hosted by a third-party provider, EthicsPoint. More information about this channel can be found here: thaiunion.ethicspoint.com
Alternatively, you may also report actual or suspected breaches directly to Thai Union via the confidential email: Labor.CoC@thaiunon.com
Thailand Channels
- Issara Institute
Information for workers in Thailand on labor rights, government registration, processes, or to report a case or request assistance to the 24-hour nation-wide worker hotline in Thailand:
Myanmar language: +66-80-456-5560
Lao and Thai language: +66-86-967-2891
Khmer language: +66-86-968-6085
Web: www.issarainstitute.org - The Thai Ministry of Labor
Central Hotline: + 66 1506, press “3” Migrant Workers Hotline: +66 1694 - language interpretation available for Khmer and Myanmar language
- The National Human Rights Commission of Thailand (NHRCT)
For reporting complaints on human rights violations, call + 66 1377
In addition, Thai Union’s workers are encouraged to use internal grievance channels such as suggestion boxes and internal helpline. Details of the internal grievance channels are shown at an easily visible location of each factory/site.